Customers cancelling or postponing an appointment less than 3 hours before their scheduled start time will be responsible for paying a late cancellation fee of $50 per scheduled hour.
Customers cancelling or postponing an appointment between 3 and 24 hours before their scheduled start time will be responsible for paying a $25 late cancellation fee.
Cancellation fees must be paid in full before any new appointments will be honored.
You Doll You will temporarily suspend late cancellation fee penalties where ill health plays a factor. We ask that you please remember that we are a small business on a long and uncertain path to recovery in the wake of the current pandemic. Your commitment to cancelling or re-scheduling an appointment well in advance, whenever possible, will go a long way to help.